Certificate fees
Priority certificates
| Priority certificate fees | Cost |
|---|---|
| Priority certificates (includes first class post) | £38.50 |
| Priority delivery guaranteed by 1pm | £7.50 |
| Priority certificates, confirmed delivery | £2.50 |
| Priority certificates, first class delivery | Included |
- Priority certificates are issued the same day if ordered by 3pm. For orders after 3pm they will be issued the next working day.
- Standard Royal Mail first class post is included in the fee.
- For added security you can upgrade to confirmed or priority delivery.
Standard certificates
| Standard certificate fees | Cost |
|---|---|
| Standard certificates | £12.50 |
| Standard certificates, confirmed delivery | £2.50 |
| Standard certificates, second class delivery | Included |
- Standard delivery certificates will be issued within 15 working days. Cumbria Certificates will however aim to issue it within 10 working days.
- Standard Royal Mail second class delivery is included in the fee
- For added security you can upgrade to confirmed delivery.
- Please note priority delivery is not available on a standard order.
- Any Certificates lost in the post will be reviewed/investigated on a case by case basis and in accordance with Royal Mail’s Online Guidance. This will take place once 30 days have passed since the order was placed.
Delivery methods
Confirmed delivery
- Confirmed delivery has the same delivery timescale as standard first class post.
- It has the added security of proof of delivery including a signature from the receiver.
- You have the ability to check online or on your mobile if your item has not been delivered or is delayed and a tracking number to provide to Royal Mail to help track down your missing item.
- Any Certificates lost in the post will be reviewed/investigated on a case by case basis and in accordance with Royal Mail’s Online Guidance. This will take place once 30 days have passed since the order was placed.
Priority delivery - this service applies to priority certificates only
- Royal Mail aims to deliver your letter the next working day before 1pm.
- It has the added security of proof of delivery including a signature from the receiver.
- You have the ability to check online or on your mobile if your item has not been delivered or is delayed. Any Certificates lost in the post will be reviewed/investigated on a case by case basis and in accordance with Royal Mail’s Online Guidance. This will take place once 5 working days have passed since the order was posted.
- This does not include Saturday delivery.
| Order day and time | Delivery day and time |
|---|---|
| Order Saturday or Sunday | Receive Tuesday before 1pm |
| Order Monday by 3pm | Receive Tuesday before 1pm |
| Order Tuesday by 3pm | Receive Wednesday before 1pm |
| Order Wednesday by 3pm | Receive Thursday before 1pm |
| Order Thursday by 3pm | Receive Friday before 1pm |
| Order Friday by 3pm | Receive Monday before 1pm |
International delivery
If you are ordering a certificate to be sent to an address outside the United Kingdom, please select the confirmed delivery option for £2.50. This is not sent confirmed delivery, however this does cover the cost of post by Airmail.
Enquiries about your order
If you have an enquiry about your certificate, please email: cumberland.certificates@cumbria.gov.uk. You can also find out more about ordering a copy of a certificate.