Christmas and New Year information
Find out all the information you need about our services over the Christmas and New Year period. This includes our opening times, waste collection days, and how to contact us out of hours.
Cumberland registration service fees and charges
Cumberland registration service fees and charges, including booking register office ceremony rooms, booking a registrar and ordering copies of certificates.
Certificate fees
Priority certificates
| Priority certificate fees | Cost |
|---|---|
| Priority certificates (includes first class post) | £38.50 |
| Priority delivery guaranteed by 1pm | £7.50 |
| Priority certificates, confirmed delivery | £2.50 |
| Priority certificates, first class delivery | Included |
- Priority certificates are issued the same day if ordered by 3pm. For orders after 3pm they will be issued the next working day.
- Standard Royal Mail first class post is included in the fee.
- For added security you can upgrade to confirmed or priority delivery.
Standard certificates
| Standard certificate fees | Cost |
|---|---|
| Standard certificates | £12.50 |
| Standard certificates, confirmed delivery | £2.50 |
| Standard certificates, second class delivery | Included |
- Standard delivery certificates will be issued within 15 working days. Cumbria Certificates will however aim to issue it within 10 working days.
- Standard Royal Mail second class delivery is included in the fee
- For added security you can upgrade to confirmed delivery.
- Please note priority delivery is not available on a standard order.
- Any Certificates lost in the post will be reviewed/investigated on a case by case basis and in accordance with Royal Mail’s Online Guidance. This will take place once 30 days have passed since the order was placed.
Delivery methods
Confirmed delivery
- Confirmed delivery has the same delivery timescale as standard first class post.
- It has the added security of proof of delivery including a signature from the receiver.
- You have the ability to check online or on your mobile if your item has not been delivered or is delayed and a tracking number to provide to Royal Mail to help track down your missing item.
- Any Certificates lost in the post will be reviewed/investigated on a case by case basis and in accordance with Royal Mail’s Online Guidance. This will take place once 30 days have passed since the order was placed.
Priority delivery - this service applies to priority certificates only
- Royal Mail aims to deliver your letter the next working day before 1pm.
- It has the added security of proof of delivery including a signature from the receiver.
- You have the ability to check online or on your mobile if your item has not been delivered or is delayed. Any Certificates lost in the post will be reviewed/investigated on a case by case basis and in accordance with Royal Mail’s Online Guidance. This will take place once 5 working days have passed since the order was posted.
- This does not include Saturday delivery.
| Order day and time | Delivery day and time |
|---|---|
| Order Saturday or Sunday | Receive Tuesday before 1pm |
| Order Monday by 3pm | Receive Tuesday before 1pm |
| Order Tuesday by 3pm | Receive Wednesday before 1pm |
| Order Wednesday by 3pm | Receive Thursday before 1pm |
| Order Thursday by 3pm | Receive Friday before 1pm |
| Order Friday by 3pm | Receive Monday before 1pm |
International delivery
If you are ordering a certificate to be sent to an address outside the United Kingdom, please select the confirmed delivery option for £2.50. This is not sent confirmed delivery, however this does cover the cost of post by Airmail.
Enquiries about your order
If you have an enquiry about your certificate, please email: cumberland.certificates@cumbria.gov.uk. You can also find out more about ordering a copy of a certificate.