Christmas and New Year information
Find out all the information you need about our services over the Christmas and New Year period. This includes our opening times, waste collection days, and how to contact us out of hours.
Contact the Business Rates team
If you are unable to find the answer to your query online, you can contact the team in your area. You can also contact us if your circumstances have changed.
You should report any changes swiftly so you do not get a backdated increase.
You should let us know if:
- your property becomes empty or stops being empty
- you get another property
- you make changes (renovate or extend)
- the nature of your business changes or moves
- your entitlement to relief changes
- the rateable value on another property elsewhere (with relief) increases or decreases
General Customer Service
Telephone: 0300 373 3730
There's a different number for businesses in Carlisle.
Telephone: 01228 817234
Allerdale area
Email: counciltax1@cumberland.gov.uk
Address:
Revenues and Benefits
Allerdale House
Workington
CA14 3YJ
Carlisle area
Email: nndr2@cumberland.gov.uk
Address:
Revenues and Benefits
Civic Centre
Carlisle
CA3 8QG
Copeland area
Email: nndr3@cumberland.gov.uk
Address:
Revenues and Benefits
Market Hall
Market Place
Whitehaven
CA28 7JG