A checklist for creating user-friendly and accessible content When you’re writing content for websites, you need to consider how people read online, how they will access it and their reading ability. Addressing the user and ourselves How you should address the user and how to refer to Westmorland and Furness council. Legal language How to help customers by using plain English wherever possible. Frequently asked questions (FAQ's) Frequently asked questions (FAQ's) and why we don't use them. Headings When and how to use headings Plain English How to write content that is accessible and easy for anybody to use.
A checklist for creating user-friendly and accessible content When you’re writing content for websites, you need to consider how people read online, how they will access it and their reading ability.
Addressing the user and ourselves How you should address the user and how to refer to Westmorland and Furness council.