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Records Management will aim to scan files when required; however, this may not always be possible. If we are unable to scan files, we will be in touch to discuss this.
In order to access records stored at Records Management you need to be on our authorised requestors list. If you are not on the list, it may take us some time to gain permission to release the records to you. If you are an authorised requestor, you can request records on behalf of someone else (for example, business support can request for a social worker).
(e.g. Records Management)
(An automated receipt for this request will be sent to this email)
(Person must work at the relevant organisation)
(Site where record should be sent to. Files can only be sent to council or fire service properties via the internal courier. If your property is not on this drop-down, enter the name under "other" and we will contact you to make arrangements)
Records should be stored securely at the above location. Files should only be removed from Council properties with the permission of a Senior Manager
Enter as many details as possible - including full names and dates of birth for people files (including all alias'); type of file you require (Looked after child, Adoption, child protection, adult, conveyancing, HR file); reference numbers (including LCS or LAS numbers); origin of record (such as Carlisle, Kendal, Barrow). Please mention if only specific records are required
If you require records covering a specific time period, specify here
Your enquiry will be sent to: record.centre@cumberland.gov.uk, and you should receive a copy via email. If you do not get a copy then email us to check that we have received your request.