Bellcare

Services and specialisms

• Personal care
• Dementia
• Physical disabilities
• End-of-life care
• 24-hour care
• Social calls
• Shopping calls

Company background

Carol & Ian Wilson (50% shares each) purchased the Company on the 1 June 2006, from the Owners who had set it up in the 90’s and had by the start of 2006 were finding it hard to bring Bellcare into line with the then current regulations. Our ethos from the start has been:

1. Provide high quality care to whoever requires care, regardless of where they live.
2. To make training of our Employees the foremost important thing to enhance and develop their careers.
3. To have a small strong Management team
4. To be available for any Service User who requires to be listened to whether it is negative or positive.
5. To strive to be the best Home Care Provider in Cumbria 

Testimonials 

1)    'Thank you very much for all of your careful work, sensitivity and kindness towards Mum recently.

'Your work is invaluable and more important than anyone realises. It was good to know that when I wasn't with her there were kind people helping her. Thankyou too for coming to the funeral - seeing you there meant a lot to me. Please pass on my deep thanks to the rest of your team.'

2)    'I am writing to thank you and all of your care staff for the exceptional service shown to Mrs B over the past few years, but particularly over the past week. Mrs B's greatest wish was to die at home and you and the staff enabled her to do this with compassion and dignity.

'The social work and district nursing staff were impressed by the care and attention to detail that all of your staff gave.

'I am aware that Mrs B was not always easy, but the staff consistently gave their time and patient support in a professional manner. Please pass on our recognition of this support, and we look forward to working with you all in the future.'

3)    'I am writing to say how impressed I am with the service that Bellcare has provided for Mr P for the past year now.

'Without the dedication of the care staff involved with his care and Debbie's professionalism in feeding back and managing the situation, it is most likely that this gentleman would not have been able to remain in his own home.

'Not only is he where he wants to be - he also looks forward to the carers coming in every day and I understand that he is eating well and enjoys his meals from Parkside which your staff go and fetch for him everyday!

I would like to thank all of the staff involved on my behalf for all of their hard work, care and concern they have given.'

Find out more

Visit the company's listing on the CQC website