Bluebird Care

Services and specialisms

People aged 18 to those over 65
People with physical disabilities
People with a sensory loss or impairment
People with learning disabilities or an autistic spectrum disorder
People with mental health problems
People with dementia
People requiring palliative care
People with complex care needs

Company background

Bluebird Care Carlisle was set up in 2007 by John Donald who, with a background working in health, social care and mental health, has a passion for delivering quality care and support to those who need it. Over the last 16 years John has been dedicated to building Bluebird Care into one of the most stable, dependable and trusted home care providers in the Carlisle area. Bluebird Care is owned and operated by John, and his wife Sandie, who shares John’s passion for providing premium quality homecare.

Our vision is that ‘We are all working towards one goal. To help people live their best life, in their own home, no matter their age, ability, health or state of mind.’

Our values are:

We are kind and caring - We put our customers first. We listen, we talk, we care. We make them feel loved and we make them feel safe. We understand. We show compassion and we treat them with dignity. We work with their unique needs and tailor our care to suit.
We are professional and respected - We get it right. We are compliant. We are well-trained, we are reliable, we are dignified. We are leaders and we are first-choice. We are proud of our work.
We are fun and passionate - We make life worth living. We embrace life and everything it throws at us. We find the positives in all situations. We make people smile. We are energetic and cheerful. We make our customers’ day.
We are innovative - We lead the way. We are thought-leaders. We embrace technology. We use our expertise and intelligence to drive new initiatives and services encompassing technology. We are first!
We are supportive - We are one family. We support each other. We grow and develop within our business. We are respectful of our colleagues. We pull together to help each other in helping others. We all work towards our goal.

Testimonials

‘Bluebird Care have been able to come and care for my husband at a very difficult time. The help of their staff has been invaluable to both of us. Unused to asking for help, we found the transition to accept care made easy. It all worked out extremely easy and well organised.’

‘The care provided by the Bluebird team is excellent. The staff are very friendly, polite, patient and reassured my mum (aged 101) is in safe hands. The staff are always going above and beyond their remit when attending to Mum's needs. They also spent time chatting with Mum, which is a massive positive for her mental wellbeing.’

‘We would like to express our grateful thanks for your care of Mum during her final months. Through your care and compassion we were able to keep her in her own home, surrounded by the love and devotion of Dad and her family, which was her expressed wish. Thank you for going the extra mile.’