Cera

Find out more about this care provider, including its CQC rating and what services it offers.

Services and specialisms

  • Reablement support
  • Dementia care
  • Clinical care
  • Palliative care and end-of-life
  • Reablement support
  • Learning disabilities and autism care and support
  • Young people care and support

Company background

Our story began with Ben Maruthappu, at the time a practicing physician working in A&E and Public Health medicine. Treating patients who were often older, each day, Ben was struck by the volume of avoidable or unnecessary hospitalisations, and the impact this was having both on the NHS and on the lives of patients.

Whilst working as a Doctor, Ben also found himself organising care for a member of his own family, after an unfortunate accident. Having experienced this process first-hand, he recognised the immense pressure that providers and Professional Carers were under, as well as the difficulties facing older people and their loved ones.

Recognising the transformative role that technology could play in improving the delivery, planning and outcome of healthcare at home, Ben worked with Cera co-founders to launch the company in November 2016 and we have welcomed numerous companies integrating as part of the ‘Cera family’ group.

Cera is now the 2nd largest provider of health and social care across the UK and Europe’s largest provider of digital-first home healthcare, delivering care, nursing, telehealth and repeat prescriptions. In addition to this, we have received positive media attention for revolutionising care via technology and we have won an extensive amount of awards for our service and technology excellence. 

Testimonials 

“Since becoming physically disabled and wheelchair bound I have had 3 different care companies and [Cera Care Operations] are by far the best of them all! I would recommend them to anyone and everyone that needs help from a carer! They are brilliant and I would be lost without them so thank you very much! Keep up the good work please, and thank you to all your staff for everything - they are fantastic!” 

“Thank you for all that you do. It’s great having you [Cera] in my life. Thank you from the bottom of my heart.” 

“From the first time I spoke with them about my auntie's care needs, they listened and guided me in putting together an appropriate plan and have been helpful when their care provision has needed to change. In terms of the carers who visit my auntie, they are outstanding. They have made great efforts to get to know my auntie and her family so that the care she receives feels very personal and tailored to her. They live in my auntie's locality and this local knowledge enhances the relationship they have with her. They are caring and excellent at their jobs which they undertake with great humility, patience and empathy… they are reliable and flexible to my auntie's needs as well as those of her family who form part of her caring team - it feels very much as if my auntie's carers work with us to ensure she is safe, secure, cared for and content in her own home and I am very grateful for all that they do."
 

Find out more

Visit the company's listing on the CQC website

Enquiries
Contact phone
Enquiries address

3 Solway Road
Clay Flatts Industrial Estate
Workington
CA14 3YA
United Kingdom