Christmas and New Year information
Find out all the information you need about our services over the Christmas and New Year period. This includes our opening times, waste collection days, and how to contact us out of hours.
Care charges 2024 to 2025
A list of charges for residential and nursing care, fixed meal charges, deferred payment arrangement and non-residential care charges.
Weekly residential and nursing care full cost prices from 8 April 2024
| Type of care | Independent | Cumberland care |
|---|---|---|
| Residential | £752.85 | £905.94 |
| Physically frail - residential and nursing | £850.43 | £961.38 |
| Residential dementia | £943.11 | £1052.10 |
| Nursing dementia | £978.11 |
Deferred Payment Agreement (DPA) fees from 8 April 2024
Interest charge reviewed six monthly in line with Government Gilt rates.
You will be given the option of paying these fees as you incur them or they can be added to the loan to be paid at a later date.
You may incur some costs in obtaining independent advice or in obtaining the documents necessary to set up the Deferred Payment Agreement.
Learn more about Deferred Payment Arrangements
| Type of payment | Charge |
|---|---|
| Setting up a DPA - maximum charge | £250.00 |
| Annual review | £50.00 |
| Termination costs | £50.00 |
| Abortive costs | £50.00 |
Fixed meal charges from 8 April 2024
Meals charges are not means-tested. Everyone pays the same flat rate charge to the service provider.
| Type of payment | Charge |
|---|---|
| Day care attendance - Meal charge in Care Services establishments only (all client groups) | £3.20 |
Non-residential care charges from 8 April 2024
| Type of care | Charge |
|---|---|
| Charging ceiling - maximum that will be charged for non-residential care per week | £850.43 |
| Home Care, Sitting Service, Support Worker, Extra Care Housing and Supported Living | £22.64 per hour |
| Telecare Services | £1.49 per week |
| Transport | £1.97 per mile (with a minimum £3.94 per journey and a maximum £29.55 per journey) |
| Day care | £38.60 per day |
| Care arrangement | £6.10 per week |