Policies and procedures for people who work in care services

Policy and procedures for care services operating in Cumberland, for example risk assessments, infection prevention and employee responsibilities.

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Telephone: 01228 226415

A list of care service policies and procedures

Documents A to F

Document Document size

A1 Accessible Information Cumberland

187k

A10 Admission OA Res Appendix 1 Cumberland 

435KB

A10 Admission into Residential Services Cumberland

170k

A10 Admission to DMH Day Service Appendix 1 Cumberland .docx

450k

A10 Admission to DMH Day Service Cumberland

162k

A10 Admission to the Service OA Res Appendix 2 Cumberland

449k

A10 Admission to the service Supported Living Cumberland

133k

A10 Admission Urgent On Call Cumberland pdf

162k

A11 Accident and Incident Appendix 1 Cumberland

449k

A11 Accident and Incident Appendix 2 Cumberland

451k

A11 Accident and Incident Appendix 3 Cumberland

451k

A11 Accidents and Incidents Cumberland

139k

A12 Administration Appendix 1 Cumberland .docx

453k

A12 Adminstration Cumberland

126k

A2 Aerosol Generating Procedure Appendix 1 Cumberland

387k

A2 Aerosol Generating Procedure Cumberland

144k

A3 Archiving Appendix 1a Cumberland

455k

A3 Archiving Appendix 1b Cumberland

455k

A3 Archiving Appendix 2 Cumberland

90k

A3 Archiving Procedure Cumberland

155k

A4 Assessment of Change In Need Cumberland

88k

A7 Annual Leave Cumberland

75k

B1 Bowel and Continence Management Cumberland

141k

B1 F4 Bowel Continence Fluid Chart Cumberland .xlsx

758k

B2 Body Map Cumberland

424k

B2 Body Map Procedure Cumberland

142k

B3 Bedrail Appendix 1 Cumberland

484k

B3 Bedrail Procedure Cumberland pdf

147k

C1 CPR Cumberland

137k

C2 Computer Structure Folder Cumberland

129k

C12 Comments comments and complaints Appendix 1 Cumberland

366k

C12 Compliments comments and complaints Cumberland

87k

C12 Compliments comments and complaints Log Cumberland

456k

C16 CQC Reporting Cumberland

136k

C2 Computer Folder Structure Appendix 1 Cumberland

146k

C4 Closure of a Service Cumberland

150k

C4 Closure of a service protocol modernisation Appendix 1 Cumberland

147k

C5 Confidentiality Cumberland

154k

C7 Catheter Care Procedure.PDF

363k

D1 DoLS COP Community Services Cumberland

133k

D1 DoLS Cumberland

224k

D11 D12 Appendix 1 Death of a Service User Checklist

50k

D11 and 12 Death Appendix 1 Cumberland 

471KB

D11 Death of a service user (unexpected) pdf

132k

D11 Death of a person we support (Unexpected) Cumberland 

165KB

D12 Dealing with dying, death and bereavement (Expected) Cumberland

161KB

D12 Dealing with Dying Death Bereavement of A Service User.doc

70k

D12A Dealing with dying death in exceptional circumstances.doc

67k

E4 Emergency Contingency Plan Appendix 1 Cumberland.docx

450k

E4 Emergency Contingency Plan Appendix 2 Cumberland.docx

451k

E4 Emergency Contingency Plan Appendix 4 Cumberland .pdf

87k

E4 Emergency Contingency Plan Appendix 5a 5b Cumberland .docx

459k

E4 Emergency Contingency Plan Procedure Cumberland pdf

201k

F1 Falls Appendix 1 Cumberland

451k

F1 Falls Appendix 2 Cumberland

432k

F1 Falls Appendix 3 Cumberland

450k

F1 Falls Appendix 4 Cumberland

455k

F1 Falls Log Extra Care Housing Cumberland

426k

F1 Falls Prevention Procedure Cumberland

178k

F1 Falls Prevention Procedure Support at Home Cumberland

82k

F4 Fluid Monitoring Cumberland

135k

Documents L to P

Document Document size

01 Oxygen Cumberland .pdf

157k
L2 Learning and Development procedure Cumberland 170KB

L2 Learning and development manager progression Appendix A Cumberland.pdf

60k

L2 Learning and development support worker progression structure Appendix A Cumberland.pdf

70k

L6 Lone Working ECH Cumberland 

74K

L6 Lone Working Reablement and Support at Home Cumberland

149KB

L7 Loan Store Equipment Log

152k

M1 Mental Capacity Act - Appendix 6 PDF

111k

M1 Mental Capacity Act Policy - Recording Best Interest

186k

M1 Mental Capacity Act Policy Assessing Capacity Form

50k

M1 Mental Capacity Act Policy PDF

420k

M1 Mental Capacity Appendix 1 PDF

193k

M1 Mental Capacity Appendix 2 PDF

199k

M1 Mental Capacity Appendix 4 Best Interest Legal Checklist PDF

198k

M10 Food Chart Landscape Appendix 2

59k

M10 Food Chart Portrait Appendix 2

42k

M10 MUST Appendix 1

15k

M10 MUST Tool Procedure PDF

155k

M12 Maintenance and Repairs Procedure 03.05.22.pdf

149k

M12 Maintenance And Repairs Procedure Appendix 1

42k

M12 Maintenance And Repairs Procedure Appendix 2

84k

M12 Maintenance And Repairs Procedure Appendix 3

183k

M2 Managing Behaviour Appendix 5

219k

M2 Managing Behaviour Appendix 1

156k

M2 Managing Behaviour Appendix 2

157k

M2 Managing Behaviour Appendix 3

41k

M2 Managing Behaviour Appendix 4

89k

M2 Managing Behaviour that Challenges Policy PDF

261k

M3 Herbert Protocol Form.docx

79k

M3 Missing Person We Support Chronology Cumberland .docx

425k

M3 Missing Person We Support Cumberland .pdf

131k

M7 Managers Monthly Checklist Appendix 1 Cumberland

468k

M7 Managers Monthly Safety Checklist for Aids Appendix 2 Cumberland

428k

M7 Managers Monthly Safety Checks Cumberland .pfd

121k

M8 Media Publicity and Events

66k

O2 On Call Cumberland pdf

139k

P5 Policy and procedure management audit 2A OA Cumberland

476KB

P5 Policy and procedure management audit 2A OA continued Cumberland 

102KB

P11 Power Failure Appendix 1 Cumberland .docx

454k

P11 Power Failure Appendix 2 Cumberland .docx

463k

P11 Power Failure Cumberland .pdf

150k

P12 PAT Portable Appliance Testing PDF

88k

P14 DMH Consultation Form Appendix 5

16k

P14 DMH Contact Information Sheet Appendix 4

16k

P14 DMH Getting to know you Appendix 6

78k

P14 DMH Protocol Example Continence Appendix 2a PDF

137k

P14 DMH Protocol Recording Form Appendix 1

28k

P14 DMH Review Notes Example Appendix 3

25k

P14 Hospital passport for OA DC only.docx

1614k

P14 OA Day Care Daily Record Part 5

131k

P14 OA Day Care Front Sheet

51k

P14 OA Day Care Monthly Changes Part 4

72k

P14 OA Day Care PCP Agreement Part 3

33k

P14 OA Day Care Person Centred Care Plan Procedure PDF

119k

P14 OA Day Care Pre-admission Person Centred Plan Part 3

54k

P14 OA Day Care Referral Information Part 1

41k

P14 OA Day Care Story and Gifts Blank Form Part 2

36k

P14 Personal Support Plan DMH

27k

P14 Personal Support Plan procedure 30.06.19.doc

48k

P14 Protocol Getting up Appendix 2b PDF

148k

P15 DMH Person Centred Advance Statement Booklet PDF

796k

P15 DMH Person Centred Advance Statement Procedure.doc

64k

P15 Person Centred Advance Statement Procedure - OA Res.PDF

135k

P15 Person Centred Advanced Care Statement Booklet - OA Res.doc

839k

P16 Person Centred Planning - DMH Supported Living Services.PDF

86k

P2 Pressure Care Appendix 1

68k

P2 Pressure Care PDF

90k

P3 Pain assessment Appendix 1

37k

P3 Pain assessment chart Appendix 2

1228k

P3 Pain assessment tool procedure

79k

P4 Parking fines.docx

25k

P5 Extra Care Housing Medication Audit .docx

66k

P5 Management audit tool OA Res Appendix 2a

39k

P5 Medication Audit Appendix 1a

90k

P5 P P Management Audit Procedure 29.09.22.docx

67k

P5 Reablement Audit Appendix 2c

31k

P5 Reablement Medication MAR Audit Checklist Appendix 1B

91k

P5 Service Manager Reg Visit Appendix 3

19k

P7 Photography Appendix 1

43k

P7 Photography video and audio recording of service users 15.03.22

78k

Privacy Notice Electronic Record Systems Cumberland.docx

538k

Documents Q to U

 Document  Document size

R10 Recruitment and Selection with Service User Involvement PDF

116k

R4 Reablement PDF

154k

R5 Reablement Plan Progress Record PDF

88k

R7 Reablement guide procedure.docx

28k

R7 Reablement guide template.docx

35k

R8 Reablement Communication Record Procedure PDF

78k

S1 Supervision Cumberland 

19KB

S1 Supervision Appendix 1 Cumberland

464KB

S1 Supervision Appendix 2A Cumberland 

491KB

S1 Supervision Appendix 2B Cumberland

488KB

S1 Supervision Appendix 3 Cumberland

463KB

S1 Supervision Reablement and Support at Home RRO Appendix 3 Cumberland

33KB

S1 Supervision Reablement and Support at Home Trusted Assessor Appendix 3 Cumberland

42KB

S1 Supervision Reablement and Support at Home DSW RSW Appendix 3 Cumberland

39KB

S1 Supervision Reablement and Support at Home Deputy Supervisor

44KB

S3 Guide for the people who use our service Day Services Cumberland

579KB

S4 Staff Personnel File Cumberland

464KB

S4 Staff Personnel File Form Appendix 1 Cumberland 

464KB

S10 Service User File DMH Day Services DMH Residential and Supported Living Services Appendix 1

18k

S10 Service User File OA Day Care PDF

152k

S11 Social Networking Guidance PDF

108k

S14 Safeguarding - reporting possible safeguarding issues Appendix 1 20.02.23.docx

34k

S14 Safeguarding alerts out of hours Appendix 2.docx

26k

S14 Safeguarding procedure 20.02.23.docx

48k

S2 Service User Daily Records PDF

93k

S3 Disability and Mental Health Service User Guide Confirmation .doc

32k

S3 Service Guide Appendix 1 Cumberland

446k

S3 Service Guide Procedure Cumberland pdf

127k

S3 Service Guide Template Residential Cumberland

465k

S6 / H5 Health Well Being Check with Fire Panel Appendix 1.doc

55k

S6 Security in Service Units PDF

87k

S7 Service User Meetings.PDF

92k

S9 Staff Meeting Cumberland

158k

T2 Telephones Cumberland .pdf

145k

T3 TV Licence Cumberland .pdf

138k

T5 Terms and Conditions of Residency Cumberland .docx

457k

T6 Transport to and from Day Services Cumberland .pdf

152k

Infection prevention and control for care homes

 Document  Size

CH 00 Introduction August 2023 Version 1.01.pdf

67k

CH 01 Animals in a care home setting June 2023 Version 1.00

621k

CH 02 Antimicrobial stewardship June 2023 Version 1.00

233k

CH 03 Aseptic technique June 2023 Version 1.00

1017k

CH 04 BBVs June 2023 Version 1.00

879k

CH 05 Care of the deceased June 2023 Version 1.00

290k

CH 06 C. difficile June 2023 Version 1.00

1384k

CH 07 CJD June 2023 Version 1.00

647k

CH 08 Enteral tube feeding June 2023 Version 1.00

240k

CH 09 Hand hygiene June 2023 Version 1.00

855k

CH 10 Invasive devices June 2023 Version 1.00

260k

CH 11 Isolation August 2023 Version 1.01.pdf

1412k

CH 12 MRGNB, including CPE June 2023 Version 1.00

959k

CH 13 MRSA June 2023 Version 1.00

1005k

CH 14 Outbreaks of communicable disease June 2023 Version 1.00

245k

CH 15 Patient placement and assessment for infection risk June 2023 V 1.00

1182k

CH 16 PPE June 2023 Version 1.00

899k

CH 17 Respiratory and cough hygiene June 2023 Version 1.00

603k

CH 18 Respiratory Illnesses June 2023 Version 1.00

207k

CH 19 Safe disposal of waste, including sharps June 2023 Version 1.00

592k

CH 20 Safe management of blood and body fluids August 2023 Version 1.01.pdf

552k

CH 21 Safe management of care equipment June 2023 Version 1.00

1087k

CH 22 Safe management of linen June 2023 Version 1.00

592k

CH 23 Safe management of sharps and inoculation injuries June 2023 V 1.00

536k

CH 24 Safe management of the care environment June 2023 Version 1.00

1015k

CH 25 Scabies June 2023 Version 1.00

1002k

CH 26 Specimen collection June 2023 Version 1.00

1225k

CH 27 SICPs and TBPs June 2023 Version 1.00

213k

CH 28 Urinary catheter care June 2023 Version 1.00

687k

CH 29 Venepuncture August 2023 Version 1.01.pdf

230k

CH 30 Viral gastroenteritis-Norovirus June 2023 Version 1.00

1473k

Infection and prevention control audits

 Document  Document size

IPC Hand Hygiene Audit Residential Services PDF

503k

Medicines management

 Document  Document size

E1 Appendix 10 CARD

23k

E1 Appendix 11 CDSR

20k

E1 Appendix 12 NPC

34k

E1 Appendix 13 MDF

20k

E1 Appendix 14 Medication Error Report.docx CCC Reference

154k

E1 Appendix 1a Policy Competent Person Record Signature List 17.05.22.doc

116k

E1 Appendix 1b Health Care Tasks Competent Person Record 17.05.22.doc

100k

E1 Appendix 2 ACC December 22

332k

E1 Appendix 3 HPCS

20k

E1 Appendix 4 MA.

33k

E1 Appendix 5 MASR

20k

E1 Appendix 5a MARMSR

139k

E1 Appendix 5b MARMSRC

112k

E1 Appendix 6 PRL

18k

E1 Appendix 7 PCD

23k

E1 Appendix 8 TPAR

353k

E1 Appendix 8a TPVCR

20k

E1 Appendix 9 PRNP

44k

E1 Appendix 9a PRNR

65k

E1 Extra Care Housing Medication Policy and Procedure 17.05.22.pdf

303k

M4 Medication Health care tasks competent person record Appendix 1b PDF

84k

M4 Medication Policy Supported Living and Day Services Cumberland

380k

M4 Medication Procedure Appendix 10 SAM

117k

M4 Medication Procedure Appendix 11 PRN

38k

M4 Medication Procedure Appendix 12 PRN Form Pro-renata

47k

M4 Medication Procedure Appendix 12 PRN Form Pro-renata Portrait

62k

M4 Medication Procedure Appendix 13 TPAR

440k

M4 Medication Procedure Appendix 14 Transdermal visual check VCR

19k

M4 Medication Procedure Appendix 15a PDF

428k

M4 Medication Procedure Appendix 15b PDF

436k

M4 Medication Procedure Appendix 15c PDF

434k

M4 Medication Procedure Appendix 16 Prescribed Cream Directions PDF

19k

M4 Medication Procedure Appendix 1a CPR and Signature List.doc

97k

M4 Medication Procedure Appendix 2 Competency Assessment eMAR Cumberland August 2023 .docx

75k

M4 Medication Procedure Appendix 2 Medication Competency Assessment December 2022.docx

328k

M4 Medication Procedure Appendix 3a MAR Landscape

159k

M4 Medication Procedure Appendix 3b MAR Portrait

168k

M4 Medication Procedure Appendix 3c MAR chart for creams

112k

M4 Medication Procedure Appendix 4 RRT

62k

M4 Medication Procedure Appendix 5 CMI

29k

M4 Medication Procedure Appendix 6 medication error report Cumberland

458k

M4 Medication Procedure Appendix 7a Room temp

19k

M4 Medication Procedure Appendix 7b Fridge temp

20k

M4 Medication Procedure Appendix 8 NPM

33k

M4 Medication Procedure Appendix 9 covert medication

22k

M4 Medication Procedure SAM Risk Assessment Form Respite and Intermediate Beds Cumberland

51k

M4 Risk Assessment - Levothyroxine.doc

51k

M4 Risk Assessment - Simvastatin.doc

51k

M4 Risk Assessment blood thinning medicines.doc

51k

M4 Risk Assessment creams gels lotions.doc

52k

M4 Risk Assessment for Alendronic acid.doc

55k

M4 Risk Assessment Lansoprazole.doc

51k

M4 Risk Assessment transdermal patches.doc

54k

M4 Risk Assessment Warfarin.doc

55k

R3 Annual Competency Assessment December 22.docx

79k

R3 MAR chart .docx

36k

R3 MAR template 01.04.2023.xlsx

29k

R3 Medication Administration Signature Record Sheet PDF

54k

R3 Medication Disposal Form PDF

89k

R3 Medication Risk Assessment Form PDF

181k

R3 MSR chart.docx

33k

R3 Non Prescription Medication Consent Form PDF

68k

R3 PRN Medication Recording Form PDF

53k

R3 Repeat Prescription Log PDF

53k

R3 Support at Home Health Care Tasks Annual Competency Assessment

79k

R3 Support at Home medication Policy

2273k

R3 Topical Medicines Application Record.docx

63k

R3 Training and Competency for Health Care Tasks Health Professional Sign off Form PDF

108k

Risk assessments

 Document  Document size

Young Persons Risk Assessment Cumberland

89k