About the Health and Wellbeing Team
We are a team of staff working within the Public Health Team. We are made up of Health and Wellbeing Coaches and Health and Wellbeing Officers who are all trained to offer support and guidance through coaching.
We work with anyone over the age of 16, who want to make positive changes to their life. Our overall purpose is to help you improve your health and wellbeing.
To do this, we want to get to know you through coaching, to understand and agree what your aspirations and goals are.
We encourage and coach you to:
- take action on factors that influence your health and wellbeing - including your lifestyle, relationships, interests and home life
- become more independent and resilient
- engage with your local communities and social networks
Get help and make a referral to the Health and Wellbeing Team
Once your referral has been reviewed you will be contacted and provided with one or more of the following:
- information and advice
- referral to a more appropriate agency
- offered a face-to-face contact appointment in one of the venues that we work in across the county
- offered a home visit if appropriate
- offered a telephone conversation
Contact the team
If you need to speak with a member of the Health and Wellbeing Team you can call and speak to one of our duty staff on:
Telephone: 07827 286882 for Carlisle
Telephone: 07769 648892 for West Cumberland
or you can send an email to: contacthealthandwellbeing@cumberland.gov.uk
What you can expect from us
To be treated with dignity and respect at all times.
Whilst working with your Health and Wellbeing Coach (HAWC) you can expect the following:
- help and support to improve your overall health and wellbeing
- support to enable you to achieve what is important to you
- at times being challenged to think about things differently
- attend meetings as required and let you know if they will be late
- the HAWC or Officer will support you as long as we are working towards a goal. We will review with you your goals at least every 12 weeks
- encouragement to access my local community, become more active and improve your lifestyle and independence
- provide tools to help you make positive changes to your life
- help to manage risk