Winter ready
Storm Bert is forecast to bring some strong winds, heavy rain and snow on Saturday 23 November. Get the latest updates on our Facebook page and get winter ready advice from our dedicated website.
You can refer yourself, on behalf of someone else or as a public authority if you think someone is homeless or will become homeless.
If you're a public authority, for example a prison or hospital, you have a 'duty to refer' to our housing team if you think someone is homeless or will become homeless.
For support for yourself, if you're a parent or carer or a professional helping a young adult who is homeless or worried about becoming homeless, read our youth homelessness section.