Christmas and New Year information
Find out all the information you need about our services over the Christmas and New Year period. This includes our opening times, waste collection days, and how to contact us out of hours.
Notify us if you or someone else is homeless or worried about becoming homeless
You can refer yourself, on behalf of someone else or as a public authority if you think someone is homeless or will become homeless.
If you're a public authority, for example a prison or hospital, you have a 'duty to refer' to our housing team if you think someone is homeless or will become homeless.
If you're a young adult or referring a young adult
For support for yourself, if you're a parent or carer or a professional helping a young adult who is homeless or worried about becoming homeless, read our youth homelessness section.