On the build-up to changes to waste collection arrangements in the former Allerdale area from week commencing 26 May, Cumberland Council is giving residents in the area the opportunity to get a free bigger replacement bin.
Between today (Tuesday 1 April) and Thursday 8 May 2025, residents can request a replacement 180 litre bin if they currently have a 120 or 140 litre bin. They can apply online at www.cumberland.gov.uk/wastechanges or by contacting Cumberland Council’s Customer Services team.
As part of the bin request process, residents will be asked to provide an email address. If this is provided, the council will contact them to confirm the delivery date.
Householders may also be eligible for an even larger or extra bin if they have a large household, young children in nappies or your household produces extra waste due to medical needs. Find out if you qualify online.
Cardboard/paper collections will increase from monthly to fortnightly from September 2025.
Updated collection date information will be available at www.cumberland.gov.uk/wastechanges from early May. Due to the changes that are taking place over the coming months, the council is unable to provide an annual calendar and are asking residents to continue to check their website for collection information.
Cumberland residents who want additional garden waste collections are also being urged to sign up soon as new collection arrangements are now in place.
From this week (31 March) all householders in the Cumberland area with garden waste bins will continue to have one bin collected every fortnight.
There will however be a yearly charge of £40 per additional garden waste bin that residents request to be collected. This is consistent with the approach in the former Copeland area.
Residents can make a payment for extra garden waste bin collections at www.cumberland.gov.uk/wastechanges or by contacting Cumberland Council’s customer services team.
Collections are fortnightly between March and November each year.
Residents can sign up to a maximum of three additional garden bin collections per fortnight, per household.
Stickers will be supplied for the additional bins once the payment has been processed. Residents are being advised to place the sticker on the back of the bin and when putting out for collection, put the bin handle side to the road/pavement -this will help the collection crew and ensure that stickers are visible.
The council has reviewed their collection service, and the changes provide a fairer and more efficient service.
Following a public consultation and a comprehensive review of the current arrangements, Cumberland Council will also introduce fortnightly from late May 2025 in the former Allerdale area - making it the same as the Carlisle and Copeland areas.
The changes will:
Support fairness: the plan is to provide all residents with the same level of waste collection service.
Increase recycling: These changes will help increase recycling rates, reducing the impact of waste on our environment in Cumberland.
Ensure a more efficient service: The council collects 99% of bins on time. These changes will help them improve efficiency and maintain a high level of reliability across Cumberland.
For updates on the new refuse and recycling service, visit www.cumberland.gov.uk/wastechanges