Apply for disabled person's bus pass

How to apply for a disabled person's bus pass, how to renew your bus pass, report a change in your circumstances or let us know if it is lost, damaged or stolen.

Appeal against a decision

If your application has been refused, you can ask us to reconsider the decision in writing within 28 days. You should include any further information which may support your application.

Write to:

Cumberland Council
NoWcard
Parkhouse Building
Baron Way
Kingmoor Business Park
Carlisle
CA6 4SJ

What happens next

You may be asked to complete another form for external assessment by an Independent Medical Assessor following. You might also need to attend a face to face interview out of County (at your own expense).

If the final decision is still not to issue a Disabled Person's NoWcard, we will write to you with a full explanation. Whether the review is successful or not, the decision is final.