Christmas and New Year information
Find out all the information you need about our services over the Christmas and New Year period. This includes our opening times, waste collection days, and how to contact us out of hours.
Pay for or challenge a Penalty Charge Notice
How to pay your Penalty Charge Notice (PCN), also known as a parking fine or parking ticket.
Scam text messages
Scam text messages regarding unpaid parking fines have been received by a number of Cumberland residents.
These messages have not been sent by Cumberland Council and are not legitimate.
Payments should only be made using your valid Penalty Charge Notice, which will have details on the reverse on how to pay.
Please check carefully before paying your parking fine and if you're unsure, call the Citizens Advice Consumer Service on 0808 223 1133 or visit adviceguide.org.uk
To report a scam please call Scams Action - 0808 250 5050