Christmas and New Year information
Find out all the information you need about our services over the Christmas and New Year period. This includes our opening times, waste collection days, and how to contact us out of hours.
We look at three things when calculating your charge for care and support services, this is your income, capital and any allowances.
Income includes all money you receive on a regular basis or a payment you receive which relates to a particular length of time. Income includes:
To carry out a financial assessment, full details of your income are needed. We only take into account your own income and not the income of your spouse or partner in determining how much you will pay.
However, sometimes information about income and capital of other members of your household is necessary to establish your entitlement to benefit and income and also to carry out affordability checks.
Your spouse or partner does not have to provide any financial information about themselves. However, we will not be able to provide them with help to claim benefits if we have no knowledge of their financial situation. This may also affect their ability to calculate some household expenses/allowances.
We will ask to see payment books or bank account statements with details of your income to confirm the details.
We will treat your income in one of three different ways.
1) Examples of types of income which are taken fully into account are:
2) Examples of types of income which are partly taken into account and partly disregarded are:
3) Examples of types of income which are fully disregarded are:
All income is converted into weekly amounts, and the total weekly amount to be taken into account for assessment purposes is calculated.
Income covers a wide range of payments to you and the regulations are quite complicated. If you have any specific queries, or require further help or information, please do not hesitate to ask. See the back of your statement for contact details.
Capital refers to assets such as savings, stocks and shares and property.
You will be asked to provide full details of all your capital. Again, we will need to verify all the information by looking at recent documentation relating to the capital. This includes:
It is helpful, if you do have passbooks, that they show the up-to-date balances for each of your accounts.
If the total of your capital assets is more than £23,250, you will be assessed to pay the standard rate - which is the full cost of your care and support to us.
The value of your home will not be included in the capital assets available to you to pay for your stay in respite residential accommodation, or for non-residential services.
Sometimes the value of a person’s home is not taken into account, for example when a partner continues to live there. We will advise you of the situations where property is not included.
The value of your home may be taken into account by us when calculating how much you should pay towards care home fees after the first 12 weeks of your stay, if you are a permanent resident.
Where the value of your home is taken into account, and you do not have sufficient income or other assets/savings to meet the charge you have been assessed to pay, you may be eligible for a Deferred Payment Agreement (DPA).
A DPA allows you to have your charges paid by the council by way of loan. The loan is secured against your property in a similar way to a mortgage. You will not be required to pay off the ‘loan’ in your lifetime unless you sell your house when the loan will become due for payment.
If you do not enter into a Deferred Payment Agreement, then we will expect full payment once any property disregard has come to an end.
Your Community Finance Officer will explain the Deferred Payment Agreement with you. You can also read more about Deferred Payment Agreements.
The Charging and Assessment Regulations and the statutory guidance concerning financial assessment and the treatment of property is complex. If you are anxious about knowing how your property will be treated, how people living in your property will be affected or have any other questions, please ask us.
Other property or land which you own, apart from your home, cannot be disregarded. Its capital value, or your interest in it if it is jointly owned, will also be included as a capital asset.
After all the information has been supplied about your capital assets, we will calculate the full value of all your capital assets by adding together the value held in property, land, savings and investments.
You will be expected to pay a charge from your capital. This is called a tariff. It is calculated from the amount of your capital and included as income. You are expected to contribute an additional £1 for every complete £250 or part of £250 above £14,250.
For example, if you have £15,900 capital available to you, a tariff income of £7 will be included in your assessable weekly income. Here is a breakdown of this example:
If your capital equals £15,900, the less capital disregarded is £14,250 - this leaves £1,650.
Divide £1,650 by £250 (or part of £250) equals £7 for the tariff charge.
This will have no effect on your assessment. Capital of £14,250 or less is fully disregarded. You will be assessed only on your weekly income.
You should not give away or part with any capital, including property, with the intention of paying a lower charge for your care and support services now or in the future. Neither should you make regular generous gifts from your income with a view to reducing the amount you may have to pay towards your adult social care services.
In cases where we consider there was an intent to deprive to avoid charges, we may charge the person as if they still own the asset or if the asset has been transferred to another person, we are entitled to seek to recover the lost income from the person who received the asset.
Being able to spend income and assets as a person sees fit is important for promoting wellbeing and enabling a fulfilling and independent life. However, it is also important that people pay their fair contribution towards their care and support costs.
If your capital assets total less than £23,250 you will not be asked to pay the full cost of your care. Further allowances may also be made against your total assessed income.
The Personal Expenses Allowance is set by legislation each year by government. This money is for your own personal use whilst living in residential or nursing care.
If you have made private provision for your retirement you may be eligible for additional allowances which could reduce your assessed charge. Find out more about Personal Expenses Allowance.
Household Expenses Allowance may also be made for unavoidable expenses you may have. The amount of allowance is calculated using information about your household expenses provided to us.
Disability Related Expenditure will be taken into consideration. We can make allowances for the extra costs you have to pay because of your disability or long-term condition. Evidence of purchases and costs will be required.
Types of disability expenses you may have may be (but not exclusive to):
When your assessment is calculated, the financial circumstances of your spouse or partner can be considered in order to ensure that the person remaining at home has enough money to live on.
The amount of allowance for a spouse or partner at home varies depending on the individual circumstances.
Once any allowances have been deducted from your assessed weekly income, the amount remaining will be your charge for your care and support. We will send you a bill for this amount. Statements are sent every four weeks in arrears for payment and our preferred method of payment is Direct Debit. Please ask a Community Finance Officer for a Direct Debit mandate so that this can be set up.
The amount of your assessed charge will be deducted from the payments received from us, you will need to pay your charge in to the account in order to purchase the care and support that you have been assessed as needing.
It is important that you pay your charge into the account so that the provider can deduct their charges from the account as necessary, the provider may refuse to provide services if payment of their charge is an issue.
If you don’t purchase the care you have been assessed as needing the practitioner is entitled to re-assess your needs and this may result in your services being reduced and our contribution being reduced accordingly.