Where the Council provides funding for items that need servicing (such as stairlifts and wash-dry toilets), we will include the purchase of an extended warranty and servicing agreement in the grant award, if it is possible to do so. Typically, the extended warranty and servicing agreement will be for 5 years.
When an extended warranty expires, the homeowner is responsible for servicing and repair.
For tenants of Housing Associations, it is the landlords’ responsibility to ensure lifts are safe, and to provide servicing, regardless of the age of the lift.