Home Adaptations and Assistance Policy - Applicants who choose not to use CHIA

Applicants who are awarded a mandatory grant only (no discretionary funding) may choose not to use the Home Improvement Agency Service. If you organise your own works, the Council will:

  • assess the disabled person’s needs and establish that works are eligible for funding
  • require at least two competitive quotes for the work (and will pay grant for the lower amount)
  • check builders’ estimates; carry out a final inspection to ensure that the works have been properly completed and check all final receipts and installers certificates etc before making a payment to you or to your contractor. We will not pay for any works in advance

Where works are to be carried out by a member of the applicant’s family or household, the Council will only pay for the cost of materials.

The Council will not approve an application if the relevant works have been started before the application is approved.