Apply for disabled person's bus pass

You can apply online, at a library or by post.

Apply online

You can apply online using our NoWcard service. You'll need:

• digital proof of age; A scanned image of your passport, driving license or birth certificate
• digital proof of address; A scanned image of your Council Tax bill, utility bill or bank statement less than three months old, rent book or statement or DWP letter.
• digital evidence of disability
• a digital passport type photograph

Apply for disabled person's bus pass

Apply at a library

Our library staff can help you apply at:

• Carlisle Library
• Whitehaven Library
• Workington Library
• Kendal Library
• Penrith Library
• Barrow Library

You'll need to take proof of your identity.

Our library staff will take the identity photo for you.

Apply by post

You'll need to complete and return an application form along with proof of identity.

Send your application to:

Cumberland Council
NoWcard
Parkhouse Building
Baron Way
Kingmoor Business Park
Carlisle
CA6 4SJ

Proof of identity

If you are applying at a library or a by post you will need to bring in proof of identity. We will accept. 

Proof of age

• birth certificate
• proof of state pension
• passport
• driving licence

Proof of address

• Council Tax bill
• utility bill dated within the last three months
• rent book or statement
• bank statement dated within the last three months
• DWP Letter

ID Photo

Your application will be delayed if your photo does not meet the passport type photo guidelines.

If you’re using a photo taken on your own device, include your head and shoulders. Do not crop your photo - it will be done for you.

If you are applying at a library our staff will take your photo. There are busy periods at libraries so you might have a short wait.