How to report a problem
You can report a problem with:
- potholes and road damage
- drains, gullies and flooding
- trees, hedges, weeds and grass
- bollards
- manhole covers, gully grates and kerbs
- road signs and markings
- pedestrian crossings, traffic signals and street lights
- road structures such as bridges and subways
- road debris and obstructions
- winter maintenance
- bus stops and shelters
Call us
You can also report a problem by phone.
Telephone: 0300 373 3736
Monday to Friday, 8.30am to 5pm.
If you are reporting an emergency that requires immediate attention, call 0300 373 3736
An emergency on the highway includes something that is very likely to cause:
- imminent threat to life
- serious injury
- serious damage to property
We will assess the severity of your report and escalate where needed.
Other problems you can report
You can report a number of other streets, road and pavement issues.
Pavements
Report a problem with a pavement
Street lights, pedestrian crossings, traffic signals and road signs
To report a problem with Street lights, pedestrian crossings, traffic signals and road signs, go to our page on street lights, pedestrian crossings, traffic signals and road signs.
Street nameplates
To report a damaged or missing street nameplate, go to our page on street naming and numbering.