Christmas and New Year information
Find out all the information you need about our services over the Christmas and New Year period. This includes our opening times, waste collection days, and how to contact us out of hours.
Report a problem with a street or road
Report problems with potholes, road damage, flooding and drainage, traffic lights, street lights, pedestrian crossings, trees, vegetation, bollards, manhole covers and more.
Flooding, blocked gullies and drains
There is a large network of drains and gullies across Cumbria. Sometimes they can become blocked and flood the road. If you see a flood, you can report it online.
Flooding and development management
For more information on flood risk management, go to our pages on flooding and development management.
Clearing blocked gullies
We follow a risk based approach to maintaining gullies. Higher risk areas and areas prone to flooding are cleared more regularly. In lower risk areas the frequency of clearing may be reduced.
Sometimes road gullies become blocked with fallen leaves. If it is safe to do so, you could try to clear the leaves away to ease the flooding.
Who deals with highway flooding
Depending on where the flooding is depends on who is responsible for dealing with it.
| Type of flooding | Who is responsible |
|---|---|
| Blocked gullies (roadside drainage gratings) | Us |
| Channels (grips) in rural verges to allow water to run off the road, pipes and stone culverts, general road flooding | Us |
| Rivers | Environment Agency A 24 hour helpline is also available on 0345 988 1188 |
| Roadside ditches and private sewers or drains | Mainly the responsibility of private landowners on each side of the ditch. However we are responsible for ditches that we created for the purpose of draining the highway. |
| Public sewers (including drains leading to public sewers in urban areas), burst water mains | United Utilities |
| Car parks, amenity areas | Town and district councils |