Appeal a decision made about school transport

When you can appeal a decision, how to appeal and the process that follows.

Stage 1: Review by a Senior Manager

You have 20 working days from receipt of our home to school transport decision to make a written request asking for a review of the decision. 

The written request should detail why you believe the decision should be reviewed and give details of any personal and/or family circumstances you believe should be considered when the decision is reviewed. 

You should make sure your request for a review relates to one of the grounds of appeal.

Submit your appeal

Return your form to the address on the appeal form or email us it.

Email: school.transport@cumberland.gov.uk 

If you are not satisfied with the decision

You have 20 working days from receipt of the stage 1 written decision to make a written request to escalate the matter to stage 2.

Stage 2: Review by an Independent Appeal Panel