Pay your invoice online
If your invoice has a reference beginning 03 or 04 and seven numerical digits, you can pay online.
For any other invoices, you should refer to the invoice payment options.
When a sundry debt is raised
Sundry debt invoices are raised if:
- we have provided you with a service for which there is a fee
- you have received an overpayment of benefit such as adult social care or foster parent allowance
You may receive an invoice in respect of a service you have asked for. Examples of such invoices include:
- leases and ground rents – property services
- licenses
- building control
- trade waste collection
- land searches
- permits
- water sampling
- music service
- room hire
We are required to make a charge for these services and this is done by issuing a sundry debtor invoice.
Your invoice will state the service you are being charged for. If however, you are unclear about the service please feel free to contact the originator detailed on your sundry debt invoice.
Your invoice will state the amounts payable for each service and will show the total amount payable. Invoices are payable in full in line with the Councils Sundry debt Invoice Terms and Conditions.
For details on how to make payment please refer to the bottom left of the sundry debt invoice.
If your invoice has a reference beginning 03 or 04 and seven numerical digits, you can pay online.
For any other invoices, you should refer to the invoice payment options.
Sundry debt sales invoice Terms and Conditions
Payment period
Unless otherwise agreed, payment is due within twenty-eight (28) days of the date of the invoice.
Error and omissions
Errors and omissions in the figures of an invoice cannot be admitted unless the same is returned within 21 days of the date of the invoice.
Property risk and errors in goods delivered
Goods shall be at the risk of the customer as soon as they are delivered by Cumberland Council to the customers’ vehicles or premises on his/her instructions. Such goods remain the sole and absolute property of Cumberland Council until such time as the agreed price is paid. If the customer does not receive the goods within 14 days of the date of the invoice, he/ she must notify Cumberland Council immediately thereafter. Any claims for damaged goods or for discrepancies or shortages in the goods delivered as against those invoiced must be submitted to Cumberland Council within two days of delivery.
Variation of condition
These terms and conditions form the basis of a contract between Cumberland Council and the customer. No person within Cumberland Council has authority to supply goods or services on any other conditions than those herein contained or to vary these conditions except where such variation is put in writing.
Remedies
If payment is not made on the due date Cumberland Council reserves the right to charge interest at the rate of four percent per annum above the Bank of England’s base lending rate.
A charge of £5 will be made for represented cheques and of £5 for each additional copy invoice delivered to the customer.