Taxi and private hire passengers

How to tell the difference between a taxi, also known as hackney carriage and a private hire vehicle.

Lost property in a taxi or private hire vehicle

If you have left something in a vehicle then you should contact the operator directly.

If you do not know the name of the operator (company) but you have the vehicle or driver details, then we help confirm the company name.

The driver is required to:

  • check the vehicle at the end of each journey
  • report any lost property to the police

You can call the police on 101 to check their records.