Cumberland Council takes a fresh approach to the delivery of inclusive services that are shaped by our residents and communities. By enabling positive outcomes for health and wellbeing, prosperity and the environment we will fulfil the potential of our people and our area.
Our values are that in everything we do we aim to be:
- compassionate
- innovative
- empowering
- ambitious
- collaborative
We believe passionately in the delivery of excellent public services. To do that we need to be clear about the values and behaviours that we need to drive change and achieve our high standards.
Home adaptations and assistance policy
We believe that a safe, suitable home is essential to living independently and being able to join in with the wider community. A warm home can protect against the risk of respiratory conditions and promote better health. Appropriate works to the home can empower residents to be able to live life more fully and take part in family and community life.
This policy sets out our offer to help people whose home is making it difficult to live an independent, safe and fulfilling life, or is impacting on their health. The policy applies to adults and children with disabilities, and people who live in poor condition homes that impact on their health.
This policy supports the Cumberland Joint Local Health and Wellbeing Strategy 2023 to 2028 in its aim of improving the overall health and wellbeing of people in Cumberland and reducing health inequalities.
The housing assistance outlined in this policy can support people to remain independent and healthy for longer, through adaptations and repairs that allow people to wash, cook, care for themselves and go out independently, as well as works to keep people warm and well at home. Our Home Improvement Agency is part of our offer for better, more joined-up health, care and wellbeing services and support.
Most of the work under this policy is funded through the Better Care Fund, a national funding stream.
Find out more about how to access services under this policy.
Find further information about appeals and complaints.