Cumberland Registration Service - Customer Service Strategy

Cumberland Registration Service's strategy to provide customers with high quality registration services.

Statutory timeliness of registrations

Event Requirement Target National average Current performance
Births Registered within 42 days 98% 98% 100%
Still births Registered within 42 days 98% 98% 100%
Deaths Registered within 5 days 90% 76% 92%
MCCD and Coroner's Part A excluding post mortem and inquest cases Registered within 5 calendar days 90% 71% 90%
Coroner's Part A deaths Registered within 5 days 90% 47% 77%
Coroner's Part B deaths Registered within 7 days   18% 48%
Deaths after inquest Registered within 24 hours of receipt of Coroner's certificate 95%