Christmas and New Year information
Find out all the information you need about our services over the Christmas and New Year period. This includes our opening times, waste collection days, and how to contact us out of hours.
Cumberland Registration Service - Customer Service Strategy
Cumberland Registration Service's strategy to provide customers with high quality registration services.
Statutory timeliness of registrations
| Event | Requirement | Target | National average | Current performance |
|---|---|---|---|---|
| Births | Registered within 42 days | 98% | 98% | 100% |
| Still births | Registered within 42 days | 98% | 98% | 100% |
| Deaths | Registered within 5 days | 90% | 76% | 92% |
| MCCD and Coroner's Part A excluding post mortem and inquest cases | Registered within 5 calendar days | 90% | 71% | 90% |
| Coroner's Part A deaths | Registered within 5 days | 90% | 47% | 77% |
| Coroner's Part B deaths | Registered within 7 days | 18% | 48% | |
| Deaths after inquest | Registered within 24 hours of receipt of Coroner's certificate | 95% |