Christmas and New Year information
Find out all the information you need about our services over the Christmas and New Year period. This includes our opening times, waste collection days, and how to contact us out of hours.
Cumberland Registration Service - Customer Service Strategy
Cumberland Registration Service's strategy to provide customers with high quality registration services.
Waiting times for appointments
| Event | Requirement | Target | National average | Current performance |
|---|---|---|---|---|
| Birth | Within 5 working days | 95% | 95% | 98.24% |
| Stillbirth | Within 2 working days | 95% | 95% | 100% |
| Death | Within 2 working days | 95% | 95% | 97.54% |
| Marriage/Civil Partnership notices | Within 10 working days of request and so to allow the marriage/CP to proceed at a time and venue of the customer's choice where reasonable and practical | 95% | 95% | 86.93% |