Christmas and New Year information
Find out all the information you need about our services over the Christmas and New Year period. This includes our opening times, waste collection days, and how to contact us out of hours.
What happens after you submit your application, including paying your fee and your contractor start and end dates.
It is an offence under S131 of the Highways Act 1980 to start digging up the road unless a permit has been issued.
Once we receive your application, our compliance officer will carry out a site inspection.
If approved, we will contact your chosen contractor for a proposed start date. The permit will be issued prior to this date.
A permit to carry out work will only be issued to contractors with the relevant street works qualification or equivalent. If they are unable to provide this information you would need to choose an alternative contractor.
If you need to change your contractor after the permit is issued, there is a £43 charge.
If the work has not been started on the agreed date, you must re-activate your permit and you will be charged to book the road space. The charges are in accordance with our permit scheme, and this is calculated by the length of the works and the road type.
Please contact the relevant office for a cost, if required.
Email: streetworks.cumberland@cumbria.gov.uk
If the access is not completed by the end of the agreed works, or is not suitable for us to adopt, we may execute the works or alter the works and recover the expenses reasonably incurred.
The 2-year guarantee period, for works up to 1.5m depth, starts from the point when we receive the registration of reinstatement, and the reinstatement is deemed satisfactory by the Street Authority. For works over this depth there is a 3-year guarantee period. To ensure that you do not remain indefinitely responsible for the reinstatement please make sure your contractor returns the registration of reinstatement notice.
It is an offence to excavate in or deposit materials on the highway without a permit. If you wish to temporarily deposit materials on the highway, please email the relevant area office for an application form.